FocuSee Frequently Asked Questions

Here you will know the most frequently asked questions with answers about FocuSee. If you still have questions or problems, please feel free to contact us, and you will receive a reply within 24 hours on workdays and 48 hours on holidays.

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Help Category

1. How do I fix the installation stuck?

Usually, installation stuck is related to an unstable or poor Internet connection.

Please follow the troubleshooting steps below:

1. Make sure your Internet connection is working properly.

2. Quit the installation. And then, please click the link to try again.

2. How do I reinstall FocuSee?

First, please uninstall FocuSee on your computer. Then, you can click the link to download and install it again.

3. How do I uninstall FocuSee from my computer completely?

To uninstall FocuSee on your computer, please follow the steps below.

For Mac:

Open Finder > Click Applications > Find FocuSee> Right-click FocuSee to choose Move to Trash > Right-click Trash to select Empty Trash.

How to Uninstall FocuSee on Mac

For Windows:

Open Control Panel > Choose Programs > Click Programs and Features > Find FocuSee> Right-click FocuSee to Uninstall/Change.

How to Uninstall FocuSee on Windows

If you have any suggestions or need further assistance, please contact our Support Team.Your feedback is very important to us.