FocuSee FAQs and Solutions

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Help Category

Account Management

1. What is my iMobie ID?

If you haven't bought the FocuSee, the iMobie ID is the iMobie account of FocuSee. If you have bought the FocuSee, iMobie ID is the email you entered in the checkout process, it will be automatically registered. If you forget, don't know, or need to reset your password, please click here on the next steps.

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2. Can I use the iMobie ID on several computers?

It depends on whether you bought a plan for 1, 2, or 5 computers. The iMobie ID can only be activated on the number of computers specified in your plan.

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3. How to enable Two-Factor Authentication for iMobie account?

1. Please log in the iMobie account on iMobie center.

Login iMobie Account

2. Then, please choose the Account Settings>Enable Two-Factor Authentication.

Enable Two-Factor Authentication

3. Install Authenticator App on your phone > Scan QR code with Authenticator App > Enter Verification code > Please click Confirm option.

Enter Verification code

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4. How to disable Two-Factor Authentication for iMobie account?

1. Please log in the iMobie account on iMobie center. When you log in, you are required to enter a dynamic verification code. If there is a verification app on your phone, please open the app and enter the verification code to enter the following iMobie account center page.

Login iMobie account successfully

2. Then, please choose the Account Settings>Disable Two-Factor Authentication.

Disable Two-Factor Authentication

3. If there is no verification code, you cannot log in and disable it. Please contact support to get help.
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Warm reminder: This survey does not involve any of your private data.

Page 1 of 10

1. How did you discover FocuSee?

Google Search

Screen Studio Alternative

Twitter

Producthunt

Friend recommendation

Community/Forum

Youtube Video

Other

2. May we know your occupation?

Content Creator

Individual Developer

Corporate Trainer

Educator

Marketing

Designer

other

3. What type of video do you most commonly record?

Product Demo

How-to Tutorial

Launch Video

Prospecting Video

Presentation Video

Sales Video

Online Course

Employee training videos

other

4. How often do you create a video on average?

Once a day

Once a week

2-4 times a week

Once a month

Occasionally

5. What is the usual length of your videos?

Under 1 minute

1-3 minutes

3-5 minutes

5-10 minutes

Over 10 minutes

6. What function do you need most in video production?

AI features

Effect templates

Audio and video materials

Mouse editing effects

Camera layout

Automatic subtitles and styles

Audio enhancement

One-click video beautification

other

7. What is the biggest hassle you encounter during video production?

Frequent recording issues

Complicated recording process

Unstable recording performance

Frequent errors requiring multiple recordings

Low video production efficiency

Complex operation process

Troublesome video editing

Time-consuming to add subtitles

Difficult audio processing

Videos are not refined enough

Lack of materials or effects

Lots of filler words from the microphone

Video and audio out of sync

Lack of transition effects

Lack of background music

Subtitles are not aesthetically pleasing

Software performance is unstable

Software lags during use

Slow video rendering

Inconvenient storage and sharing

other

8. What is your biggest expectation for FocuSee?

Easy to use and get started

Video export speed

Automatic screen zoom

Professional recording features

Mouse editing styles

Rich background colors and image materials

Flexible camera layout adjustments

other

9. On which platforms do you mainly publish your videos?

SNS platforms

YouTube

Twitter

Facebook

TikTok

Instagram

My website/blog

A community or forum

Messaging Apps

Line

Messenger

Signal

other

10. May we have your email address? We will send you feedback on your suggestions and product update plans.

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FocuSee

FocuSee Frequently Asked Questions

Here you will know the most frequently asked questions with answers about FocuSee. If you still have questions or problems, please feel free to contact us, and you will receive a reply within 24 hours on workdays and 48 hours on holidays.

1. What is my iMobie ID?

2. Can I use the iMobie ID on several computers?

3. How to enable Two-Factor Authentication for iMobie account?

4. How to disable Two-Factor Authentication for iMobie account?