How to Fix FocuSee Login Issue on the App Store?

In November 2024, iMobie acquired FocuSee, and FocuSee users received emails from Gemoo regarding the migration of FocuSee accounts to iMobie. This migration ensures that all your existing benefits remain intact while allowing you to enjoy iterative updates for iMobie FocuSee. For more details, please visit: iMobie Acquires FocuSee.

If you are experiencing login issues after updating FocuSee on the App Store, particularly if you previously logged in using Google or Apple Sign-In, here are some steps to resolve the problem.

Unable to Login

1. Unable to Sign in with Google

The latest version does not support sign in with Google. You will need to manually enter your account credentials to log in. Please either sign up for an account from the FocuSee login interface or click here to access the iMobie Center to sign up. Use your purchase-linked gmail account to register, and once registered, log in to enjoy your existing benefits.

2. Unable to Sign in with Apple

The new version also does not support Sign in with Apple. You will need to log in using your account and password. If you have already made a purchase, please contact the support team at cs@imobie.com and provide your purchase credentials along with your registered account. We will grant your account the necessary benefits.

3. Unable to Log in with Purchase-Linked Email

If you're having trouble logging in with your purchase-linked email, please make sure that the email and password you are entering are correct. If the issue persists, please contact our support team at cs@imobie.com. We are here to help you.

4. Unable to Log in with Non-Purchase Email

Please either register a new account from the FocuSee login interface or click here to access the iMobie Center to sign up at first. Make sure that the email and password you are entering are correct.

By following these steps, you should be able to resolve any login issues you may encounter with FocuSee after the App Store update. If you need further assistance, don't hesitate to reach out to our support team at cs@imobie.com. We appreciate your patience and support during this transition!